Marketing

PCA Marketing was developed from Pacific Creditors Association in June of 1998. PCA Marketing came about because of companies expertise and phone center capabilities.

PCA is a full service firm, experienced in the following areas:

Development of Sales Forces                                        Marketing Consulting                                                    Sales Training                                                            Web Design and Development                                                   Public Relations                                                  Advertising

PCA remains at the forefront of all important sales techniques and has developed a process using human behavior and interface as a foundation of quality. All of PCA's Tele-Sales Operators are trained in this process and implementation of all the latest information. PCA understands the importance of "Quality Assurance", and adheres to (40) QA Guidelines.

SERVICES  

Tele-Sales (Call Center Operator)                                Sales Training & Market Consulting                               Public Relations                                                           Advertising                                                                  Direct Mail-Pre TeleSales Marketing                              Web-Design & Development

SALES TRAINING (Plan Meeting - Day 1)               Go over issues                                                                                Go over plan                                                              Individual Assesments                                                 Market Plan and improve process                                Go over day 1 training Sales Managers                         Go over day 2 training Sales Managers & Reps.

(Design & Development - Days 2 & 3)                 Design & Development Training                                    Design & Development Sales Descriptions                    Design & Development Sales Forms                     Design & Development Training Modules

(Training-Sales Managers - Day 4)                         Provide intensive training for Managers                       Importance of on-going training                                      Accountability- Do's & Don'ts                                                  Hiring Sales Reps.                                                                    Sales Effective Meetings                                                             How To Reward Employees                        

(Training-Sales Force)                                   Provide 2 day training                                                       Accountability                                                                        Phones-Dialing For Dollars                                                        Organization                                                                               Time Management                                                Presentations & Closing